DASA DevOps COACH

Virutal Instructor Led – Eastern US Time Zone

Are you ready to tap into the new and fast-growing domain of DevOps Coaching? Are you keen on supporting your organization as it embraces DevOps, helping it achieve enterprise agility? Would you like to become the transformational leader and catalyst for Digital, Cultural, DevOps, and Agile transformation?

Upcoming Course

Day 1 (Virtual Session) Tues. 6/8/2021 5pm ET – 9pm ET
Day 2 (Virtual Session) Thur. 6/10/2021 5pm ET – 9pm ET
Day 3 (Virtual Session) Sat. 6/12/2021 9am ET – 3pm ET
Day 4 (Virtual Session) Tues. 6/15/2021 5pm ET – 9pm ET
Day 5 (Virtual Session) Thur. 6/17/2021 5pm ET – 9pm ET
Day 6 (Virtual Session) Sat. 6/19/2021 9am ET – 3pm ET

About the Course

  • The DASA DevOps Coach exam is part of this package. This certification is heavily sought after and will help you land new job opportunities and contracts.
  • Be among the first in the world to obtain DASA’s globally recognized DASA DevOps Coach certification.
  • The DASA DevOps Coach is the leading Professional Level DASA certification, organizations are recruiting DevOps Coaches and the best investment in your career.
  • Share your learnings to our global community along with the worlds best DevOps Coaching who recommend this program  – HERE
  • Connect with other coaches, build your network, and become a part of the DASA’s thriving international DevOps community.
  • Get trained by the experts who work directly with the Course Development Team and DASA in the development of this advanced Coaching program.

DevOps Coaches are equipped with critical coaching competencies, coaching models and tools to help organizations embark on their transformation journey. DASA DevOps Coaches understand the DevOps context and learn to switch between Coaching, Consulting, Facilitation, and Mentoring. This program makes you a versatile expert that can coach individuals, teams and the organization for change and performance.

We developed this program with experts from leading organizations like ADIDAS, ABN AMRO, Kairos, Wipro, TCS, Philips, CGI, Dutch Railways, ABB, Diageo, Iron Mountain, Societe Generale. Why do the world’s best experts recommend this program ?

Content Description

The DASA DevOps Coach™ certification is designed to prepare you to become a catalyst for change for high performing individuals, teams, and organizations. DevOps Coaches understand how to advocate and embed DevOps principles in its true spirit and play a crucial role in helping build high performing self-organizing teams.

Like all other hyper-growth trends in the IT industry, the adoption of DevOps is not immune to potential misunderstandings and misconceptions. Besides relevant tooling and technology, DevOps predominantly entails a cultural shift towards a new mindset, behaviors, a new organization, and a new way of working.

DASA DevOps Coaches within organizations make remarkable contributions on the ground in developing team members and teams into high performing teams with a new mindset, behaviors, organization, and a way of working. The objective of the Coach is to help teams develop their DevOps skills, knowledge, and behavior in order to rapidly become self-sufficient and fully leverage the benefits of DevOps.

Coaches promote and facilitate teams that make them more competent and fulfilled so that they are proficient to contribute to their organization and find meaning in DevOps adoption. As a coach, you help to speed up delivery in teams, create more transparency, and build a continuous improvement mindset. At the Organization level, you provide strategic coaching and help organizations achieve their transformational goals.

The DASA DevOps Coach program is designed to prepare professionals for working as an effective DevOps Coach. During this intense, activity-based course you become familiar with the characteristics and traits of a successful DevOps Coach, learn about DASA’s coaching model and apply the DASA DevOps Competence Model in teams and organizations.

Course Outline

Module 0: Program Overview

  • DASA DevOps Overview
  • Program Expectation
  • DASA DevOps Coach Program at a Glance
  • Course Learning Outcome
  • Exam Details

Module 1: DevOps Journey – A Quick Preview

  • Activity – Recall DevOps Fundamentals
  • Activity – IT Industry Evolution
  • Traditional, Agile and DevOps
  • Impact of Technology Trends
  • DevOps Coach & DevOps Leader
  • DASA DevOps – Principles
  • Case Study

Module 2: DevOps Coaching for Performance & Change 

  • Activity – Beer Distribution Game and Bullwhip Effect
  • The essence of DevOps Coaching
  • DevOps Coaching – Key Dimensions
  • Objectives and Key Results (OKRs)
  • DevOps – Representative Value, Behaviors and Delivery Metrics
  • Continuous Delivery Maturity Levels
  • Performance Analysis Quadrant
  • The journey from Challenge to Impact
  • Organizational Journey of Change
  • Activity – Baselining Your Metrics & Team Engagement

Module 3: Being a DevOps Coach 

  • Competency Framework
  • Coaching Framework
  • Core Skills for a DevOps Coach – Contracting, Presence, Listening & Questioning
  • Activities – Contracting, Experience Listening, Questioning 
  • Stakeholder Management 
  • Communication
  • Influencing 
  • Mode of Operation of a DevOps Coach – Coaching, Mentoring, Facilitation, Consulting
  • The Switch – Coaching, Mentoring, Facilitation & Consulting
  • Feedback

Module 4: Team Coaching

  • DevOps – Organization and Teams
  • DevOps – Team Development
  • Role of a DevOps Coach in building DevOps Organization
  • Gemba Walk
  • DevOps – Team Coaching
  • DevOps – Team Coaching in Action

Module 5: DevOps Coach Transformation Journey 

  • Activity – Preparing & Planning for DevOps Transformation
  • Developing the Business Case and Map Costs to Value
  • Models DevOps Assessments
  • DevOps Transformation & Roadmap
  • Implement DevOps Gap findings – Culture, Organization, Process, and Automation
  • Focus on Continuous Improvement
  • Sustain the transformed State 
  • Bringing it together – applying Learnings to a Case Study
Course Audience

The DASA DevOps Coach certification adds value to individuals involved in IT development, operations, or service management. It may be particularly beneficial to DevOps professionals with a history of helping organizations transition to DevOps – preferably guided by the DASA DevOps competency model.

The DASA DevOps Coach certification target audience includes but is not limited to:

  • Agile and Business Coaches
  • Business Analysts
  • Business and IT Managers
  • DevOps Team Members
  • Enterprise Architects
  • Executives
  • Information Managers
  • Project Managers
What You'll Learn
  • Recollect the knowledge of DevOps and connect the role of a DevOps Coach to the DASA DevOps Principles.
  • Comprehend the mindset and role of a DevOps Coach.
  • Understand the characteristics, structures, and life-cycles of DevOps teams and how to Coach them to high-performance.
  • Use the GROW model as an effective tool during the entire coaching process.
  • Discover and learn the art of “Feedback” and creating a feedback culture using various “Feedback” models.
  • Understand DevOps transformation mastery.
  • Distinguish the responsibilities of “DevOps Coach” and “DevOps Leader”.
  • Understand that DASA DevOps Coaching is for continuous “Performance” and “Change” – and understand underlying the metrics.
  • Apply skills, techniques, and mindset shifts and deep dive into inner and outer competencies focusing both on what you do, and how you are being.
  • Understand and utilize coaching skills and knowledge to create high performing teams that are resilient, innovative, resourceful, and ready for their continuous improvements.
  • Understand the 4 different key modes: Coaching, Mentoring, Facilitation & Consulting. Learn when, why, and how to apply the right mode.
  • Apply learnings to build a business case and plan for the DevOps Transformation journey.
  • Interpret the DevOps organizational goals and establish the critical role high performing teams have in this.
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JOHN RUPPEL

John Ruppel is a Transformation Leader / Officer who has been ‘Transforming Your Ideas Into Reality’ (TYIIR) for the world’s leading individuals, organizations and governments. His experiences include: DevOps / DevSecOps, Digital Transformations, CICD, Agile, global disruptive technology development programs, mission-critical critical business initiatives, government programs and operations.

CHRISTINE AYKAC

Agile Transformation Consultant, Lean / Agile Coach, Master Trainer, Senior Program Manager with the results-oriented approach for over 20 years. Continuous achievements in managing projects using traditional and agile methodologies and work closely with the process owners and teams to get the work done. Advocate for agile principles by modeling those principles and values in order to develop a shared mindset across teams as well as between the customer and the team.

JORGE BLANCO

Jorge has more than 30 years of experience in IT, has been CIO in several multinational and national companies in Mexico. He has more than 20 years of academic experience as an undergraduate and graduate professor. Since 2012, he is an Associate Professor in Knowledge Management, for the “Master in Enterprise IT Management” (MATIE).